Online Business
Setting up your business on the Internet can be a lucrative way to
attract customers, expand your market and increase sales.
View SBA's free Online E-Commerce Course to learn how to
build a website and manage an online business.
For the most part, the steps to starting an online business are the same as
starting any business. However, doing business online comes
with additional legal and financial considerations, particularly
in the areas of privacy, security, copyright, and taxation.
Rules and regulations for conducting e-commerce apply mainly
to online retailers and other business that perform consumer
transactions by collecting customer data. However, even if you
do not sell anything online, laws covering digital rights and online
advertising may still apply to you.
The Federal Trade Commission (FTC) is the primary federal agency
regulating e-commerce activities, including use of commercial e-mails,
online advertising and consumer privacy. FTC's E-Commerce Guide
provides an overview of e-commerce rules and regulations.
The following topics provide further information on how to comply with
laws and regulations related to e-commerce.
- Protecting Your Customers' Privacy
Learn the necessary steps you should take to protect your customers from identity theft and other misuses of their personal information. Any business that collects personal or financial data either through online sales, credit reports or applications should understand these rules and regulations. - Collecting Sales Tax Over the Internet
Information for online retailers on the rules and regulations for collecting sales and use taxes from your customers. - Selling Internationally / Exporting
The Web has allowed a greater number of retailers to participate in the global economy. However, if you are going to ship your products overseas, you need to be familiar with some basic exporting rules and regulations.
- Online Advertising and Marketing
If you own an online store or buy ads on the Internet, you should be aware of the rules and regulations that ensure online advertising is fair and truthful. - Digital Rights / Copyright
All online retailers and information services should understand basic rules of copyright when conducting business online.
About Business.gov
Business.gov helps small businesses understand their legal
requirements and locate government services from federal,
state and local agencies.
Business.gov is an official site of the U.S.
Small Business Administration.
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